We had to make the decision to put our kitty to sleep after a very long illness. I called several vets but felt most comfortable with the receptionist I spoke with at Courtyard. We set an appt and she said she would call with a price. She never did. I did not worry because I had received quotes from several other vets ranging from $122 to $175 which included group cremation. I didn't think this vet would charge much different. We were there for our 5:30 appt but had to wait 45 minutes to be taken care of. I asked for the price when I checked in and was told they would let me know. After all the time waiting with my entire family present for kitty's final moments they dropped a price on me of $347! Extremely out of range of all the other vets I had called. The receptionist said she couldn't do anything to help me as the vet "wasn't in a very good mood and she advised me I was welcome to go somewhere else". After these types of comments I wasn't going to allow the vet to touch my cat anyway. We were then referred to Cheyenne-Tonapah Animal Hospital. We went to them and they treated us with care and respect. We received class A service and the total cost for the same services was $65! I dont understand how pricing can be so different. I also felt that the vet should have come out and apologize for his receptionist not calling us back. Courtyard Animal Hospital made a bad and difficult situation absolutely heartbreaking for our family!
Pros: Good Receptionist to Lure Victims!
Cons: Over Priced! Uncaring!
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