I'm a grandmother, visiting from Florida, waiting for my daughter to give birth. My daughter and husband brought their TV to All Electronics on April 3, 2010. It is now May 24. They have called to get a status. Kathy (claims to be President??) is rude and abusive! How does a business get away with taking YOUR property, refusing to give information .. frustrating customers to the point of giving up ... thus Kathy keeps the products? I decided to call myself - and did that yesterday. Kathy hung up on me twice, swore like a truck driver .. I was horrified! All I asked was "may I get a status on their TV so that I can surprise them by paying for it and picking it up? I'd like it here when my daughter gets home from the hospital - I can come in with my son in lawl" .. well ... she was so rude to me .. I asked "do we need to come with the police to get their property? - she then started shrieking (maniacally!) .. WOO HOOO .. YAHOOO .. YIPPEE .. bring the POLICE!! and hung up. So I ask you, should people like this be allowed to terrorize innocent people??? I have now found over 30 complaints about her/All Electronics ... maybe the Attorney Generals office needs to investigate? I did call the Raleigh police yesterday .. they said to go there and attemp to get the TV .. and call 911 when she explodes. I choose not to put myself/children at risk. So I've posted this, posted to the Better business bureau .. and the attorney generals office is next. They need to be investigated and fined for this abuse! After we contacted the BBB this morning ... they did contact Kathy! She called my son in law saying the TV cannot be repaired. Funny that it took 7 weeks to get a call back .. and you need to call the BBB for that to happen? Well, that's not enough ... this business needs to be heavilly FINED so they see how the customers feel getting ripped off. Shame on them! Does anyone know if Raleigh has a TV show that exposes this type of business? We have one in FL .. and NY ... I'll look into that next! Good luck all ... Granny Laurie
Pros: Intimidation - Scare Tactics
Cons: Kathy needs professional help asap
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