I love the idea of frequenting a family run business, with fresh ingredients and friendly staff. Unfortunately, Jack N Grill is not well run. After the location on Belleview and SAnta Fe opened, we went several times to try their much talked about burgers. 5 out of 6 times we went they were out of the burgers, buns or both. One time I tried to order several entrees and was told they were also out most of the ingredients needed. This was after waiting half hour for a table. Not worth the wait!! The bar service is super slow and unorganized. The wait staff has always been pretty good, not their fault the management doesn't know how to order for a busy night. Get it together people! There is too much competition out there for my money.
Pros: good burgers(when you can get them)
Cons: always running out of food, mismanaged, poor bar service
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