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ER was in no emergency to help! - Review by citysearch c | St John's Hospital

St John's Hospital

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ER was in no emergency to help! 4/8/2010

I recently was doubled over in stomach pain like I had never felt and since st johns was the closest to our house my husband took me there. When I hobbled over to the front desk the clerk was busy talking to a coworker and when I asked for help she slid me some paperwork to fill out....I could barely talk or write and when my husband got he was disgusted that they made me fill out paperwork before ever asking me what the issue was. Then I sat in the waiting room, screeching with pain while there was not another soul in the room waiting for service. About 25 mins after getting there they took me to admitting, again with no rush. I sat in the room for another good 30 mins until any nurse came in to speak with me to find out what was wrong! When the doctor came in to see me they discovered that I was having serious gallblader issues and even then I was not a priority to them at all. I was given pain meds and was held for along time AGAIN with no nurse contact, when I was ready to be discharged we again could not find anyone to start this process. My husband had to go seek out a cup to give me water because no one bothered to help me! My husband and I were just disgusted by the terrible staff service, I considered choosing this hospital for when we decide to deliver but after seeing this service Im in no rush to get back there! Pros: Doctor and ultrasound tech were great Cons: Slow and terrible nurse and desk staff service more
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