I blew out a brake line on my truck and had it towed to this AAA recommended shop. I made the right choice; initially I just planned on going to Merlin. Sam kept in touch with me every step of the way as I had to leave town for the weekend. The cost for service wasn't even half of what I expected. Working in the hospitality industry I know what good customer service is all about; and Sam just blew me away with his effort that went above and beyond. \r
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Nobody ever expects a followup call from an auto repair shop or a thank you card following service. But Bockman's delivered on both. I will recommend this shop to everyone I know in Dekalb/Sycamore. A+++
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