I would like to express sincere thanks and appreciation for one of your staff members, Mike Hansen. First of all, Mike arrived in a very timely manner per the pre-arrival phone call I received. Upon entering my house, he was very courteous and professional. \r
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My original call was to determine if and where there was a leak in my water system that was causing a substantial increase in my water bill. Fortunately, the cause was determined a day before by the water company. I did relay to Mr. Hansen that I had a new garbage disposal that needed to be installed due to my original disposal not working and needed the cost to perform this service task.\r
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Mr. Hansen informed me that he would test the disposal first and, after dislodging a small piece of metal, the disposal was working again! He explained to me that when there is an obstruction, the motor will turn off as a safety measure. The cost of repairing the disposal was less than the cost of the new garbiage disposal (which i will return today).\r
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Much appreciation and kudos to Mike! As a result of this pleasant experience, I will definitely use ABC for other repairs for my home
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