The reviewer who said that cultural differences are mainly the reason for the "bad customer service" reviews is mostly correct. I attended UK, which is literally right around the corner from Ky Trade Computers. Before I graduated a few years ago, our old desktop system bit the dust and my wife and I decided to have Ky Trade build our new system.\r
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Sidenote: I spent several years in Central and South America while I was in the military. I speak Spanish quite well.\r
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I and my wife talked with several employees, including Freddy, about what we were looking for (ie: easily upgradeable, power requirements, memory, etc). I talked with Freddy and the other Dominican employees in both Spanish and English, which put them at ease. We were, in fact, treated like family- laughing and joking the whole time they were squaring us away. Their dog is ancient, but loveable.\r
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Anyways, they put us together a good system for a reasonable amount of money, warrented the whole thing and had us a ne
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