After reading the reviews about this center I was a little worried (a lot of negatives). I had a deadline to return a Dell laptop. I was having lots of trouble getting the laptop into the return box. The box started to fall apart. I called FedEx and spoke with a nice young man, Walter, and asked if they could help me package up the laptop so I could return it. Walter said yes he would help me. When I arrived Walter was more than accommodating and helped me with everything. I couldn't have been happier. I'd say Walter is an exceptional worker. I give him an A+.
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