Dr Brink, Warner West you have lost our business for good. We have been bringing our Boston terrier (Eddy) 9yrs old and Golden Retriever (Jenna) 9 yrs old since they were puppies. Your office has done 2 luxated patellas on Eddy those went well; a visiting surgeon performed the operations. 2 years ago we brought Eddy in with bulging swollen left eye, You stated it was probably allergies gave us some drops and said give him some Benadryl from that day on his left eyeball changed color and darkened, no more brown Iris. Within the past 2 years you have seen him at least 4 times for general check ups and to remove a small tumor on the lower eyelid of the same left eye. Each time I brought him in I specifically asked what is wrong with eddy's eye and why has it darkened? You claimed that the initial medication would have done that. His left eye has been dark and more bulging than the right eye for the past 2 years. Last week I asked my wife to take Eddy in to see you. His Eye was looking worse than ever. At this time, the first time you decide to take a pressure test of both his eyes. Right eye pressure reading of 14, Left eye pressure reading of 85. Hmmm. You then say Eddy has glaucoma and is completely blind in the left eye and that he is in pain, and will need to have his eye removed. Well Dr Brink how long do you think Eddy has been in Pain? He can't tell us. But you being the professional should have tested his eye sooner. We then take Eddy to an Ophthalmologist who determines that Eddy has Secondary Glaucoma and that it would be best to remove his eye. He has probably had Migraine type pain for over a year. That is what kills us. We never wanted him to ever experience pain we did no know what to ask could be done. You let this go on. This is a classic case of utter incompetence and complete indifference to a potentially debilitating disease. You have lost our confidence in you. I don't know if I would call this Malpractice. But it definitely is incompetence.
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