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Bad experience - Review by citysearch c | Mathis Brothers Furniture

Mathis Brothers Furniture

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Bad experience 4/14/2010

I have shopped with Mathis Brothers for over 14 years for bedroom furniture, livingroom furniture, and dinette furniture. When my furniture wears out I always come go purchase furniture with mathis brorthers. Well back in February of 2008 I purchased a brandnew living room set and first the furniture was delivered they delivered me a broken lamp that i paid a lot of money for. I took it in and the customer service said that they would order me another one because they were out of them in the warehouse. So a month went by I kept getting the run around and then she told me that they were out and they had gave away my lamp. A manager called me back and said that I would need to bring the lamp in i told them they they kept the lamp and he basically accused me of lieing and said that he didn't find it and there was no proof that i left the lamp there. I purchased a five year protection plan and now I need repairs to be done and it has been over 6 months and I have not got a call back. I had more
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