I have been doing business with Peachtree for 14 years and have had nothing but excellent service. Technicians ALWAYS come within the two hour schedule window, and they ALWAYS call to say they are on their way. Customer service has ALWAYS been excellent, helpful and courteous. When I have had a system go out, I have ALWAYS been offered an emergency service appointment. Replacement parts can be expensive but when Peachtree is providing installation and a guarantee, what can you expect? I can purchase the parts on my own but would have to hire someone to install them.
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