Here are the facts: \r
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1) 03-08, we didn't get picked up at airport like we paid for them to do, but was assured a refund \r
2) 4-19, still no refund \r
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Here are the company's excuses via email:\r
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1) ""We have not received the transaction receipt from Google Merchants that tells us that it has cleared our bank account which is something we like to do before issuing refunds.""\r
2) ""I will check with my receptionist to see when and if it was sent. I had instructed her to send you out a check. I will let you know when she comes in. Thank you for letting me know.\r
3) ""When we did not hear back from you, we assumed that you had received it and it was settled! ""\r
4) Somebody cashed the check we sent to you.\r
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You be the judge.
Pros: cheap
Cons: processing refunds
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