I told Dr. Nicholas via email that I was retired and live off my Social Security check and could not afford more than filling my cavities. Nicholas told me in writing she looked forward to helping me, that I would get a complete oral exam and a one hour consultation. Her associate, Dr. Harry Karna looked at my teeth for no more than 3 minutes and ordered a complete set of X-rays. The technician fumbled, took four X-rays of the same tooth, couldn't get the machine to work properly, finally asked for help, tried again, took more X-rays that didn't work, asked for help again. The tech said the problem was ""my mouth is too small"". LOL, LOL. Honest to God! Dr. Karna came back and said he will take one of those Panarama shots. I TOLD HIM THEY DO NOT SHOW THE KIND OF DETAIL NECESSARY. He agreed. After 68 years of seeing dentists it was crystal clear to me that he was making every effort to justify a bill with little regard for what was actually needed. I told them I would come back when they fixed their X-ray machine. When I went to leave I was told to pay $135. YES! $135 for a 3 minute look in my mouth and a broken X-ray machine in an uncomfortable creeky dental chair with a technician that was inept. No care or concern given to this patient. All the while they were fiddling with their equipment, the bright dental exam light was in my face. I finally pushed it aside.When I was leaving they demanded $135!! I reluctantly paid it on my debit card because I felt intimidated and wasn't thinking clearly because I am very nervous when it comes to seeing dentists. Most are caring and concerned, but this office was anything but that. Later I asked that my money be refunded and they refused. I wouldn't recommend them to anyone for any reason.
Cons: Inexperienced technicians, old and broken equipment
more