PSI sent me the wrong model of headphones with a cheap adapter to amend the situation, which shorted out fell apart within two weeks of use. This cost me time and money to content with as my work is international. When I returned to the states and called them to try and amend the situation they failed to return phone calls and emails. Mistakes are understandable but not standing by your product and not taking responsibility for errors is unacceptable.
Cons: doesn't take responsibilty for mistakes
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