A group of colleagues and I visited Lexx on 15Apr2010 with the intentions of enjoying a few appetizers and drinks. It was not just one of the worst dining experiences ever – but the ABSOLUTE worst dining experience of my life. The manager was rude from the moment we walked in until the moment we left. My colleagues and I expected to have a nice and enjoyable dining experience, but instead we were greeted by staff who seemed to have absolutely no clue how to handle a large party and a manager who was very pretentious and rude. We arrived as a party of 5 around 5pm. We received news that 4 or 5 other colleagues were planning to join us and we informed the waiter. The waiter informed the manager who came out of the kitchen to tell us we would have to leave by 6 because the dining room was only for patrons who were dining. The rest of our party showed up and we then waited for 15-20 minutes while the manager ran around in complete panic about where to seat us. Oh, forgot to mention that the restaurant was COMPLETELY EMPTY. We were essentially the only people there. The manager finally figured out that putting two square tables together would solve the “problem” of the additional guests. Our party of 9 was finally seated and we proceeded to order appetizers and drinks. Around 6:15pm the manager came back to our table to tell us that we were being too loud and that none of the other guests wanted to be seated near us. I politely requested the bill and the manager happily obliged. When all was said and done, we had spent ~$350 in a little over an hour and a half and were insulted and made to feel unwelcome from the moment we walked in. I spoke with the manager about our experience and he was unapologetic. Rest assured that my colleagues and I will NEVER return to Lexx.
Pros: Decor
Cons: EVERYTHING!! Rude management, inept staff, bland food
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