I called to have my disabled vehicle towed and the person on the other end of the line was completely rude. I had had to leave my car in on-street parking very near a local landmark and was unable to provide a specific house address, but could provide the street, cross streets, number of parking spaces from the corner, my tag number/make/model, and was planning to go to the car to flag down the driver.\r
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The response? The person on the phone said ""You have to give me an address. My drivers won't find it without a physical address. That is how stupid my drivers are.""\r
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I hung up, exasperated and shocked and empathetic toward this person's employees, to attempt to find a street address. The representative called back and when I answered, did not even say hello. He simply said ""Oh, and another thing - you have to give me the keys."" \r
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I was perfectly kind the entire time and even did him the courtesy of calling back when I decided to go with Jennings Towing instead. Their dispatcher was great, and their driver was cheerful and helpful.\r
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This is CHARLESTON. Learn some manners.\r
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