I boycott Starbucks after trying CBTL. I wasn't always into coffee, and CB makes fabulous tea lattes from fresh loose leaf tea. Every person I have taken to CBTL now knows why SB is a thing of the past. The pom-blueberry tea latte is my favorite and in the winter the winter dream tea, truly is a dream.
The staff will make sure you enjoy it or make you a new one & let you keep the original. The pastries are made fresh and delivered every morning, not bought from a 3rd party vendor like SB.
Also, if you follow CBTL on Facebook, or even sign up for newsletters, they will email you to let you know the quarterly customer appreciation days they have. When they introduce a new flavor, they will offer that drink 100% free between certain hours on a designated day for you to try. Now that is customer love!
Pros: Tea Latte's and customer appreciation days
Cons: none!!
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