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Great Customer Service - Review by citysearch c | Gentle Giant Moving Company

Gentle Giant Moving Company

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Great Customer Service 4/13/2010

I was in NJ trying to set up a move for my daughter who attends college in Charlotte, NC. I had done a little research on the internet and contacted two companies, both on-line. I was extremely pleased with the prompt response and the very friendly gentleman who contacted me. He explained the process in detail, including the estimate for services, and I felt very comfortable about the company.\r \r On the monring of the move, the crew called when they were about ten minutes out and they arrived well within the window I was given. They were friendly and worked quickly and efficiently. While they were professional in both their work and their conversations with us, they were also pleasant and helpful in every way. \r \r The company's philosophy of employing college athletes has definitely paid off. The two gentleman who helped us with our move worked as a true team - which included us as the client - and they did their best to move our belongings quickly and with care.\r \r They moved my daughter from a second floor apartment to a three story townhouse and they did an awesome job. Everything arrived at the townhouse in the same condition in which it left the apartment. Their team work mentality and problem solving skills were quite evident throughout the move. They took extra care maneuvering up two flights on a tight staircase and were more than willing to arrange or place furniture wherever we asked. \r \r I would recommend Gentle Giant movers to anymore contemplating a move. It was an absoultely positive experience from beginning to end! Pros: Professional, prompt, and reasonably priced more
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