I was driving late night during the winter in my honda when all of the sudden i hit a patch of ice that sent me sailing into a ditch, in the middle of nowhere near wendell. I called my USAA insurance and they told me it would be 45 minutes before a truck could make it to me. I was angry that I would be sitting in the cold for almost an hour but a truck arrived 20 minutes after I made the call! The drivers name was Tom, he was very kind despite the fact he was brought out at 3 am. He was able to winch my car out with ease, I was very surprised. Tom also gave me a ride to my house even though it was 5 miles past the shop he took my car to. I've referred Big Mack's Towing to my friends and have heard nothing but good news from them, they are honestly the only company I wil use in the wake county area.
Pros: quick service
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