Dear Sirs;
Kudos to Arvell Moore employees.
On 2111110 David Harrison, Comfort Consultant rescued us when our old Amana heat system failed during very cold weather. David temporarily restored heat twice--on separate days.
He also sold us a new Tran system and arranged for everything at the job site, including enhanced filtration, new insulation in the attic, and a last minute addition of an UV Light system. We have new ducts, no mildew and clean air to breathe.
On 2/18/20] 0, a terrific 5-man work crew arrived and immediately tackled removal of the old CHI AC system, building a walkway for easy access and installing the new Tran CH/AC system, these fellows:
Martin (Lead installer) Tony R., Tony G, Arturo, Tony C. were courteous, cheerful individuals who immediately answered our questions. They kept us appraised of their progress. Electrical lines for the unit were added and new insulation piled high in the attic
At our request the crew sprayed insecticide that we supplied to the inside perimeter of the attic before blowing in the new insulation, because we had a large invasion of ants previously. They also moved some attic storage items for space to complete their job.
Our thanks to David Harrison, Martin, Tony R., Tony G., Arturo, and Tony C. for a job well done.
David Harrison showed up again today to balance the air distribution to all the rooms and give instruction on how to set the thermostat.
Sincerely,
Harold and Kay Moores
Pros: great team
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