I was hired by the company in April 2009 when I desperately needed a job. In retrospect, remaining unemployed would have been the better option. Employees and customers alike are treated with no respect and forced politeness with a facade of genuine concern. Employees are sent to various sites on their own gas, dragging along equipment and basically become salesmen: bending the truth and being vague to sell product. Schedules are given a day at a time, with no days off (you are ""on call"" and must report in if they ask you to regardless of time of day). Customers are given a great repair (assuming the tech knowns what he's doing and cares enough to do a quality job...this is most often not the case), but the hassle is not worth it. The five minutes thing is a flat out lie. Be prepared to waste at least ten, most likely 15-30. Your insurance will cover it, but they may also raise your rates or drop you (despite the fact the employees will assure you this won't happen...it will). If you decide just to pay cash prepare to be haggled and be ready for them to try to rip you off. If you can't get the price down to $40, leave and try somewhere else or try again on another tech. My advice: when you see the red, white, and blue tents with the free rock chip repair sign and the techs in the red hats and aprons, stay FAR FAR away. And if you ever have the opportunity to work for a company called ""Chipsmith"", this is them, and I would again, stay far far away.
Pros: Paycheck, somewhat ""free"" repair with proper coverage
Cons: Everything else
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