I came to get a car tinted and a repair to peeling tint they had performed. We got the life-time warranty, but misplaced our copy. He quickly said without our copy there was no warranty, which I respected to a point. Understanding that, I still extended to him the chance to get our business and asked to make us a decent offer to fix the tint. He responded with inflexibility and snobbery. I simply said if he wasn't going to work with us on the repair, it would be determinative if we would get the 2nd car entirely done. After all, without the warranty tying me to them, I was free to take the job anywhere. He responded he ""wasn't going to be manipulated like that."" Manipulation? It's called a ""business incentive!"" Taken aback that he had such a poor patronage sense, I said in heading out I had many jobs done over the years and I would become a negative ad, to which he boasted he didn't need our business and I'd pay more elsewhere, to which I replied I'd rather pay more to the right people than less to a shyster. I got the job done at SunRay. Goodbye Artech.
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