Horton's provides quality workmanship, but communication and follow through stink. They are quick to show up and sell you their product/service, quick to come by and collect your money, but poor at keeping to a promised schedule. I purchased an $8,000 patio and cover in August. It was finished in March. Granted rainy weather prevented completion, but never did I receive an update. I continually had to call them to ask if they had forgotten me. They also miscalculated dimensions and expected me to pay for their mistake. After a professional discussion, they conceded and I didn't have to pay the difference. We sign an agreement for both out protection. Be sure you do too!
Pros: Quality Work
Cons: Poor Communication and Follow Thru
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