I've been to this salon three times.
The first time, the stylist talked me into leaving my (growing out from Katie-Holmes-esque chop, increasingly mullet-like) hair longer in the back, shorter on the sides, which is the opposite of what I really asked for.
The second time, I had the same stylist. I insisted he please cut the back shorter, so I could start growing my hair into some kind of bob-type (NOT mullet) shape. He refused at first - again - saying I would look like a boy (!!!), but I wouldn't leave until he did. In the following weeks, I realized he had given me a terrible haircut that was not growing well - uneven, misshapen, just bad. On top of that, he seemed rushed and shaky - not listening, not paying any attention...
Try #3. This time I asked for a different stylist. No problem, since the last guy was NO LONGER THERE. Shock. This time I wanted some subtle highlights and a haircut. The new stylist - who told me he used to own a salon in New York - had FOUR clients working at the same time. He paid even less attention than the last guy.
Luckily, the haircut ended up a thousand times better, but the color??? I went in with dark brown hair, and I left with orange (!!!!) stripes. I specifically asked for a few subtle highlights. He even made a face when the foils came off. But then he started saying things like, ""Oh, no it will fade a lot in the next couple of days, it's just the lighting, I think it looks great."" And every time I tried to get close to the mirror to inspect, he jumped in front of me, and said, ""Here, let me dry it a little more!"" In addition, that night, up closer look, I saw that the highlighted pieces started more than an INCH from my head! It was the worst color job I have ever, ever seen.
I ended up having to color over my 200-plus-dollar 'do with brown L'Oreal that night, because I could not go into a Monday morning meeting with my CEO looking like a ridiculous punk rocker. (Unfortunately they're closed Sunday and Monday.)
I will never return to this place. It's a waste. They pay no attention to anything you say, and then gladly take your money.
Pros: Sweet shampoo guy. You can always get an appointment.
Cons: Pretentious, rushed stylist, overpriced, terrible service.
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