Called on 4/15/10 in the mid morning and talked to Sergio. I knew that the likely problem was needing a new color wheel on my 6+ year old Samsung DLP TV, considering the loud whine. He had the part and quoted a price. He checked his schedule and called back quickly and said he could fix it between 4 and 5:00 PM the same day! Awesome! He called enroute, arrived at 4:30 and in a half hour I was fixed. He was very knowledgeable, thorough, and courteous. I had called Best Buy's Geek Squad earlier and they could come in several days to diagnose the problem, then 5+ days to get the part, and with a somewhat higher price. Called A to Z based on a recommendation from A & B TV where I bought the TV. Was a little concerned by the mixed reviews for A to Z on the web, but glad I called them. OUTSTANDING WORK BY SERGIO! NO BS!
Pros: Great, same day service, fair price
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