My experience as a first time customer was excellent! My 52" HD Plasma had stopped working after our city turned off our power and then back on before I could unplug TV ( even with a power strip). Technician came out that night, inspected it and needed to take it to get a proper estimate. Next day, I received my estimate and ETA on Parts to arrive. The next day the part came in, service was done and TV was delivered. My TV was also missing a part unrelated to problem and they took the time (at no cost) to help locate and replace the accessory part.
Pros: Immediate Service! Quick Turn Around, Personal Attention
Cons: None
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