I am a regular guest at the Four Seasons, Ritz-Carlton, and Aman properties and without the amazing spa this resort would only be on the map due to it's previous owners, the Vanderbilts. The hotel has seen better days and we were very unimpressed with the room's size and quality. The guests at this establishment are mainly retired citizens and the staff pays more attention to the surnames of their guests than their comfort. We decided to visit the Piano Bar in the evening where the music consisted of Elton John classics and other oldies. The drinks weren't well mixed and it took a half hour for a hostess to come to the table. There are much nicer properties nearby and if you want a true five star resort, stay at the Inn on the Biltmore.
Pros: Excellent Spa Treatments
Cons: Poor Quality Rooms; Overpriced and Stuffy
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