I have been going to Orange Dental for years and was able to look beyond how dirty the place was but my most recent visit put it all in perspective for me.
There was 2 gerbils in an open box under a chair stinking up the lobby that belonged to the dentist, I was told.
I waited 1.5 hours after my scheduled appointment before I was called into xray. The issue was they have no record of my children being there yet I still receive postcards for check ups. Also they said they could not get info back on my insurance so I called them myself so they could talk to someone.
Once inside, I was told that I needed to have a deep cleaning and she was not taking no for an answer. I repeatedly told her no and that I was scheduled for a cleaning and exam, that was all. I was told the dentist will not do a cleaning so I had a choice to leave or do the deep cleaning. After saying no over 10 times, I told the assistant I felt as though I was being harrassed and that this was similar to the high pressure sales of a car dealership or time share. I do not deal well with high pressure sales tactics so I had a panic attack and let them know I would take my business elsewhere. I never even saw a dentist.
Pros: location
Cons: dirty
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