had a bad experience with Baja Limo. I requested their service for a ride from San Francisco airport to Sacramento. I was quoted a price and I liked what was promised. When I arrived from my trip from Europe the driver showed up late. He place the bags in the trunk and then gave me paperwork to authorize payment for twice the amount quoted. I explain to the driver that was not the right amount. I was given two choices I could stay at the airport (it was around 1am) or go home. I felt like I had no choice then contacted Baja Management talked to a male person who identified himself as a manager who told that since I signed I was not due any refund. When I called to request the service the woman who took my reservations even said that she was recording the call so that there will be no misundertadings ( I guess they get the same complaint a lot) but when I ask for the recording to be played to validate my point they claim they didnt record the call...shady business...take a look at other reviews on the web and beware!! Pay special attention to those sites that unlike KCRA only accept good reviews (hmmm advertising dollars perhaps) . I bought into the advertising because I saw them in Sacramento Magazine but I guess good reviews come to those who advertise haha!!
Pros: none
Cons: shady practices and quotes
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