As a brand new customer/client today with my (2) babies (kitties), I had an extremely great first impression of My Pet's - from the office staff to Dr. Sam himself! Being the consummate professional, he took the time needed to answer ALL of my questions, (and I had a few), never rushing me, etc., and giving me honest, forthright advice and his thoughts on various matters, which I really appreciated. His staff was very courteous, kind, efficient, and genuine with instructions, and matters of procedure - but always with a smile - Love them!
Pros: Gr8 Customer Service, Genuine Caring, Knowlegeable
Cons: Can't think of any at all....
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