Had gone to Dr. Vennart (office on Tenaya) for a while. Decided to have a hysterectomy done by a special surgeon. Apparently this made Dr. V upset, because he chewed me out for 5-10 minutes! My surgery went perfectly, so I don't know what his problem was. Went back to him for regular care, guess he's mad he didn't get the fee! I made a separate appointment with the PA for a yeast infection caused by anitbiotics. Cost me $225 to get the $5 rx to fix it! They forgot about me in the waiting room - I went to ask what was going on after sitting for an hour and seeing other people called in. I had signed in when I got there, and they found my sign in slip, but oops, they forgot to put me in the que. Sorry about that - we'll get you right back. 30 minutes later, after 5 other patients went in before me, they got me back. Then it took forever to check out because there was only 1 check out person and the 2 receptionists sitting on their butts doing nothing. Called when I got my bill to ask about it; left three messages, no one called back. Called and asked for the office manager, it took him 1 WEEK to return my phone call. He's new. No, he couldn't help me with my bill - that's what the insurance paid - I said I understand that but your service sucked. Can you adjust the bill for your sucky service? No. Can't do that. In fact, he said that their wait times have become worse than before because they're so busy. I won't go back. Save yourself the trouble and don't go there in the first place!!
Pros: Doctor was ok at first - office on Tenaya
Cons: Rude Staff, Long Waits, No response to questions
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