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Fiasco at Mathis Brothers - Review by citysearch c | Mathis Brothers Furniture

Mathis Brothers Furniture

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Fiasco at Mathis Brothers 3/16/2010

On February 12, my husband and I bought our first complete bedroom set. After being married for over 23 years, this was a very big deal. We also purchased my dream TempurPedic mattress, a dual Cal King adjustable. We spent a little over $9k. We were told that the mattress was a special order and that it would be 14 days for delivery. We asked that everything be delivered together.\r 14 days to the day they called and said that the mattress and bed frame were ready for delivery but there was a problem with the dresser and mirror. We told them to get the missing peices and deliver it together as we had originally agreed. We were told to expect a call on Tuesday (this was Saturday). On Thursday we received a call and requested a Saturday delivery.\r On Saturday they show up with half a bed. Our dual cal king only had one mattress. We called and could only speak to customer service, no management. After 2 hours of phone play we were told the order was placed incorrectly and that th more
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