I had heard horror stories about this place accidentally selling people's computers that were in for repair, but Apple's website recommended them as a Apple retailer, so to save myself the wait and appointments at the Apple Store, I decided to buy a new Macbook from them. Unfortunately, after making a deposit, on a machine that wasn't in stock... they had to order it. Much to my disappointment, they never called me to tell me when to expect it in... so after calling them to find out the ETA, they told me they had no record of me even placing the order! So after much frustration, I was able to get my deposit back after about 3 weeks waiting for a machine that was never ordered. I called Apple to complain and they recommended another Apple retailer called Capital Mac. I didnt want to go to another shop like Mac Pro, but I called them anyway. The lady there said they had the Macbook I wanted in stock and they would transfer all my data from my old PC for free. I came in to the store, and the lady transferred my data in two hours while I ate lunch and walked out with a computer I had been wanting for over 3 weeks... Save yourself the trouble and just go to Capital Mac (downtown) or the Apple Store (west).
Pros: It's not too far from another competent Apple Store
Cons: They won't call or update you even if you've paid them!
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