Today was my last visit to Banfield! The business is run by a computer program vs. common sense. Of course, the program prompts the caregiver to 'sell' additional services and it's out of control. \r
Went three weeks ago to update vaccines for my dog and was told to return 3 weeks later for a booster. Same drill..."do you want to save money and buy our preventive care package?"--\r
I was there 30 minutes for a booster and charged for an office visit in addition to the booster. \r
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Total RACKET!!!
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