Sales department staffing was the worst experience I have had in some time. Especially given the amount of money we were about to spend. Appointments were missed and no apology offered, pricing changed during the process and no follow up calls or reminders to keep us informed were offered regarding appointments, installation etc....
This is very poor form for a sales and service oriented organization.
Your installer was the most pleasant and efficient part of your organization. He did what he came to do, was pleasant and confirmed dates and time when he would return to complete his work. You should make him your salesman.
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