I want to thank you for expressing you concerns, I realize yes, we are busy and it does feel rushed when we are running behind, that is because we are so concerned about our guests, who are our priority, We try so hard to stick to our schedule so as not to make you wait, because we realize your time is valuable, however, it does happen time to time where things take longer than anticipated. The product recommendations; I want all guest to have the ability to style their hair when they return home so they are not left wondering why they cannot get their hair to preform the way that we do, so we do try to educate the guest on what will work best for they're particular style. We all are aware that money is tight and certainly don't want to come across as pushy , we just have found most guests want to know how to repeat their style, so that is why we do recommendations for them. From time to time I do have hard day like the rest of the word and I do apologize if you caught me when I was tense, I appreciate the feed back and I will work on it. I feel hugely blessed to be able to do hair, I love it and it is the best job in the world. So please let Joanna know we have talked and I want to personally meet you perhaps I can create a new look for you and give you better experience this time, Please come and check us out at our new location 1910 college parkway. I look forward to meeting you in person!
Pros: busy bees
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