I must admit, when I read the reviews I was very sketchy about going there. upon entering, I noticed that it was cleaner than any pet shop I have visited. The workers were happy and very helpful, and the animals seemed healthy and well taken care of.
I voiced my concerns with Jim (owner) about what I read online and he seemed hurt and betrayed by it. I quickly made me feel 100% better about what I read and went on to give me excellent service and care with the puppy I purchased. Thomas, another worker, was really helpful and cool as well as very knowledgeable with all of the puppies that I was watching. He gave me great advice on food, shelter, training, and general care. I felt important in Incredible Pets and Grooming. They have made a lifetime customer out of me.
Thanks Staff for the wonderful experience and the new little puppy!
Pros: Extremely knowledgeable, friendly, customer comes first!
Cons: no vets on site
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