Don't ever rent from this company. Charged me multiple times for bogus fees, subtracted them from my rent payment, then claimed I was late on rent. Staff refused to help me and made me talk to the accountant (totally unprofessional by the way) who was rude and confrontational, refused to take off fees. I Pointed out that according to our LEASE (legally binding contract) these fees were bogus and ad hoc in nature. She herself admitted fees were not in the lease, still refused to take off fees. At this point I should have taken them to court since late rent payments were being reported on my credit score when I paid rent on time every month.
Of course I thought the questionable and criminal activity would stop there, NOPE
Moved out of apartment, did not to a walk through. North Steppe used this as an opportunity to charge thousands of dollars on my account for things as ridiculous as a brand new refrigerator.
Don't ever rent; or for that matter, do business with this company. I've heard the company is under fire for some energy scheme, but students signed on for that in the lease and it's their fault for not reading the fine print. As I've explained, north steppe won't even honor a LEGALLY BINDING CONTRACT, something even more criminal than some fine print scheme. They don't even honor the print they put on paper.
Cons: everything
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