My husband and I are very new to the world of gardening, so we have tons of questions. Every time we go to Bates, they are always so friendly and helpful. I hate shopping at places where they give poor customer service, and many of the nurseries I have been to act like I'm bothering them by shopping there! I always feel welcome at Bates, and the free bottled water is amazing!
Bates has excellent sales that are constantly rotating, but their full priced items can be high so we try and buy what we need when it's on sale. If we DO have to pay full price, it's not sooo bad, because they carry really good quality plants and trees.
Get on their mailing list for gardening tips and info on when the sales are!
Pros: Great service, quality plants
Cons: Non Sale prices can be high
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