1. Of course there are always two sides. Isn't it also usually the case that one side is being at least partially dishonest, and would it surprise you to learn that, in many cases, it's the person who stands to make/lose the most money? Your renters lose money once, but the cost for upsetting a property owner causes the management company to lose far more. I'm siding with the renters on this one.
2. You can postulate on all the reasons a renter could be upset with you. The bottom line is that you didn't work with them to make it better.
3. As a management company, you have people locked into agreements and contracts. To say ""would you allow that situation to continue?"" is being dishonest, because in many cases, there is no legal choice to be made.
4. It's spelled ""implore"".
5. I know several people who have ""checked you out"", and I have yet to hear something positive. Yes, this is anecdotal, but it's a subjective topic.
6. Ratings in ""community association management"" have no bearing on what one your renter base thinks of you.
7. It's spelled ""excellent"".
Thanks for the advertisement, but it's nothing but an excuse to raise your rating while Googling your name. Kindly find a cold, dark place to curl up and die. Thank you.
Pros: Some decent properties
Cons: Only cares about property owners, not renters. Stay away.
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