We purchased aGaggenau 200 Series BS27 Steam Oven approx. 2 years ago, we noticed an odd sound when it was running and called OC Repair. The receptionist was very nice and said that a repairman would call us back. We had heard that from three other companies we had already called. About 10 minutes later a very pleasant man called us to see what was wrong, he assured that there would be a repair man on site within the hour. Again, we weren't holding our breath. The doorbell rang about half an hour later. He assessed the oven and had it removed in about 20 minutes (ours is a built in style) He was very careful! \r
He did some tests on the oven and quickly got to the bottom of the problem, he put the oven back in place and cleaned up the mess. In and out in less than 2 hours. A+ rating from us, and my husband is a senior so we also got a discount on the bill\r
Thank you so much. \r
Erin
Pros: Fast, Professional, Honest
Cons: Not Applicable
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