This review is based on only 2 short phone conversations. My job requires me to look at tax returns all day and I have a very good knowledge on how to prepare an average Form 1040. I was lacking knowledge in how to prepare a Schedule E and thought I could pay a CPA review with me the basic principles on completing a Schedule E. I was thinking this overview would take about 30-45 min. When I told Ms Van Norman what services I required she said that she only does return preparation and does not ""teach"" how to prepare returns. I asked if she could refer me somewhere where I could find the assistance I was looking for and she said ""no"". I did not think my request was unreasonable. Ms Van Norman did not show any interest in wanting to help me.
Pros: Answered her phone, good reviews
Cons: would not answer my questions
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