I was walking around uptown with my boyfriend when we passed by Brides of France. We've been talking very seriously about getting married soon, so I thought it would be fun to stop in and see about making an appointment, since the displays were beautiful and they advertise ""vintage"" style (which is exactly what I want!) However, I stepped into the store and looked around for someone to ask. The clerks were all at the desk and one was assisting a customer. Naturally, I thought I would approach the ladies at the desk to ask about scheduling. The lady on the floor who was helping the customer said rudely ""you need to put our slippers on if you're going to walk around our store."" I was a bit startled at how instantly rude she was, so I stepped back to the door and said ""I just want to ask a question,"" to which she replied, ""Is that guy with you??"" I couldn't understand why this mattered since my boyfriend was waiting outside, but I responded that he was and all I wanted to do was make an appointment. She said ""we don't make appointments, you can only walk in."" At that point I just left. She had an incredibly rude tone, and the other ladies in the store didn't even bother acknowledging me even though they weren't with a customer! After reading the other positive reviews I'm going to give it one more try when I am actually prepared to stay and shop, but if the customer service doesn't improve I can't imagine I'll get past the front door.
Pros: beautiful dresses, cozy shop
Cons: customer service
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