office personnel are rude and and don't follow up on service repairs. service is slow and when questioned they tell you to go some where else. apparently they are to busy to deal with indivdual customers or they take advantage of the customers disability to expand there business. After the scooter was returned it still didn't work . A basic test of there work would have idenified the problem. I am now searching in Reno for a qualified repair shop as i have found none in Carson City
Pros: helpful in getting you in the door
Cons: poor customer service
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