I have been going to Automotive Specialist in Round Rock for over 3 years now and never fully appreciated what a great place they were until I stopped at one of those quickly oil change places. I was told by the oil change place that I had several things wrong with my car that were going to cost well over $500. The things they said I needed done sounded kinda ""fishy"" to me, especially since they made it sound like if I didn't do it right then my car would for sure be a ""goner"". So I said ""no thanks"" and went back to Automotive Specialist where the guy at the front desk (Jonathan--I think??) said they would have one of the techs look at my car and see if it really needed anything. After they looked at it (it did NOT need anything done!!) he took the time to take me out to the car and showed me everything then even showed me on the computer a diagram of the area and explain to me (in a manner that I could understand) the workings of my car. I got a mini lesson on cars and actually understood finally some of the basic mechanics of a car!! The big plus was that they didn't even charge me for their time. In a world were it seems everyone is out to screw you I am very impressed with the attitude of Automotive Specialist. They truly are a Family Mechanic--the owner of the shop is a local Round Rock resident--not some big corporation and he even has some of his family members working there. A++++++ THANKS!!
Pros: Honest & Fair
more