We bought a new furnace from Sedgwick about five years ago. The salesman said that we could not go to zone heating in our house because new furnace models would not support this feature. So we bought the furnace and lived with a cold lower level. Then last week, the service guy came out to do some maintenance on our furnace, and said we could have had the zone work done all along. He cleaned our furnace to the tune of $350. THE NEXT DAY OUR FURNACE BLEW A MAJOR PART! The service guy said it was just a coincidence, and we had to pay another $600 for the repair. Hmmmmm......Sedgwick has us over a barrel, and I feel betrayed by this company.
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