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Rude Owner - Review by citysearch c | Our Heritage Studio

Our Heritage Studio

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Rude Owner 3/6/2010

Had my Canadian passport pic taken. They claim be experts (""never had a passport rejected'). The picture they took did not the specs and I had to drive 50 minutes round trip (again) to have it corrected. Had I trusted them and sent the passport applicatiion in it would have been rejected and cost me months. I spoke with the owner and he confirmed that it was their mistake, but refused to provide any credit for my inconvenience. He was quite rude. If there is a problem with your pictures, don't expect this place to work with you. The studio was a mess. Environment was more appropriate for mug shots than professional photos! Pros: Pleasant staff (other than the owner) Cons: The owner was rude, studio was a mess more
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