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Poor Treatment - Review by citysearch c | Bachman's Cake Shoppe

Bachman's Cake Shoppe

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Poor Treatment 3/2/2010

Previously my family has had a very positive experience and for the past five years bought cakes for special occasions. They were very good at customizing the cake to make it unique; however, my husband recently went in to order a birthday cake for me and asked for irises on the cake since irises are my favorite flower. The woman at the counter rudely snapped, we can't do that and that if it's not in the book then it can't be done. She was very dismissive, so my husband left. We had been such loyal customers and this is the treatment received. So much for designer cakes and giving the customer what he/she wants. We'll definitely be taking our business elsewhere. Cons: Rude Staff more
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