I've used Shawn for over 8 years now and have to say that everyone else pales in comparision. I called the ""squad"" once when shawn was really booked and immediately regretted it. They seemed only concerned with the most streamlined assembly line type solutions, and with shawn and his crew i've always gotten service tailored to my needs. They even called me when the antivirus software they had recommended stopped being as effective as another free product and walked me through changing over the phone! I love having a computer guy that knows me and my style.
Pros: I've used them for years, same people, they know me!
Cons: Sometimes very busy...
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