I had ordered a few chair/sofa cushions to be cut and upholstered. When I picked them up two weeks later, I was pleased with the quality and workmanship - however, was also equally unpleasantly surprised to find that customer service was unable to provide me with any information on cleaning requirements for the upholstery I had just purchased from them. They were also unwilling or unable to reference the swatch book that would have provided that information. I will do a water test on a swatch that was provided with my cushions. This should provide me with the information I need. Disappointing!
Pros: Quality product and workmanship
Cons: Customer service sorely lacking
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